Merced College provides technical support for students through the Student Help Desk.

How to Get Help:

  1. Zoom - Video Conference with Eduardo Alvear, Student Help Desk Tech.

    Zoom video conference logo

    Click here to go directly to Zoom. We welcome walk-ins. 
    Hours: Monday - Friday, 8:00 am - 5:00 pm (Closed 12:00 pm - 1:00 pm)

  2. Call (209) 381-6514 to talk with Eduardo Alvear
    Hours: Monday - Friday, 8:00 am - 5:00 pm (Closed 12:00 pm - 1:00 pm)

  3. Call (209) 381-6565  (Call Center)
    24 hours a day, 7 days a week

  4. Chat Now With Our Techs

     Chat Icon Live Chat
  5. Email Eduardo Alvear myhelp@mccd.edu
    .
  6. Check our Facebook page

  7. Browse our Student Tech Support pages
    Top 10 Questions, Blackboard Help, MC Portal Help, WebAdvisor Help, Wireless/WiFi

  8. Stop by the Student Help Desk office
    Merced Main Campus
    Library/Learning Resurce Center (see campus map)
    Hours: Monday - Friday, 8:00 am - 5:00 pm (Closed 12:00 pm - 1:00 pm)

  9. Submit a Question
    Be sure to include a valid email or phone number so someone on our team can get back to you.