Hello Merced College students. We understand how difficult it is for many of you to find the help and resources you need to continue with you education during these challenging times. To assist you in getting the support that you need with your online course, or to provide you with help to access college resources, we have put together a team that will be dedicated to answer your calls or provide training and support via the Zoom conference system. If you need any kind or support or training please call any of the numbers listed below or click on any of the live Zoom links to talk to one of our support team members.
| Team Member | Phone (8:00am to 5:00pm) | Live Support | Help with: |
| Michael Camara |
12:00 to 4:00 pm via Zoom 4:30 to 8:30 pm appointment (209)384-6700 |
Live Support orBook appointment | Canvas, Portal login, Computer/Mobile device support, Zoom, Other |
| Melody Ortega |
9:00 to 12:00 pm via Zoom 1:00 to 5: pm by appoinment (209) 384-6146 |
Live Support orBook appointment | Canvas and Portal Login, Office 365 |
| Linje Johnson |
(209) 386-6708 |
Live Support orBook appointment | Canvas, Portal login, Computer/Mobile device support, Zoom, Other |
| Eduardo Alvear |
(209)381-6565 |
Book appointment | Canvas, Portal login, Computer/Mobile device support, Zoom, Other |
| Travis Walsh |
(209) 384-6258 |
Book appointment | Canvas, Portal login, Computer/Mobile device support, Zoom, Other |
| Manuel Costa |
2:00 to 4:00 pm via Zoom or by appointment Phone (209) 384-6148 |
Live Support or Book appointment | Canvas, Portal login, Computer/Mobile device support, Zoom, Other |
| Omar Amavizca |
(209) 384-6145 |
Live Support or Book appointment | Canvas, Portal login, Computer/Mobile device support, Zoom, Other |
Tutorials, training, app support
|
Canvas Help |
College Technical Support Web Pages | Training |
Other Helpful links |
|
Educationl Technology Trainig Center ETTC
|
Using Zoom | https://collegefutures.org/ |