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News from Student Help Desk at Merced College

Last updated: 11/19/2009 11:05 AM -0800

 

Bulk Mailing
(Repository of emails sent to students)

 

  • EbscoHost is having an internal problem with their email and printing services. Users can search and display the articles, but are not able to print them or email the articles to themselves. One work-around is to cut and paste the article into Word. Or sign into the database and save the articles in a folder for later use. Dee Near. Friday, November 06, 2009 9:55 AM. It is now working (Nov 19, 2009)

  • WEBADVISOR IS DOWN! 10/23/2009 8:00 AM. It is back up and running 10/26/2009 7:00AM

  • Alternate link: If you need to access Library Data Base Resources, go to the library home page, go to Susan Walsh’s home page and choose library databases

  • WEBADVISOR IS DOWN! 10/22/2009 1:00 PM. It is back up and running (2:00PM)

  • Our Blackboard system will be undergoing maintenance tonight (Thursday October 22nd) between 11 PM and 3 AM. The system will have to be shut down and will be intermittently unavailable during the maintenance period.

  • AGS Honors Society is once again holding its annual Kiss the Mystery Animal fundraiser! Merced Community College 2009. The winner: Dr. Marianne Tortorici

  • The Final's Schedule for Fall 2009 is here!

  • Our phone at the Student Help Desk was not working properly from 09/21/09 to 09/25/09. All calls were going to voicemail. We also experimented a problem with emails at myhelp@mccd.edu. All the emails were being deleted as they were arriving. All problems have been solved and the systems are running properly. We apologize for the inconvenience.
     

 

Image of WiFi Router (implying Wireless Access is ON)

Instructions:

  1. Connect to the wireless SSID mccd-student1 (it is not password protected)

  2. As soon as you start your browser, it will take you to a special login page.

    1. NoteNEW: You might get a RED Warning indicating the Security Certificate is invalid, recommending you not to access the site. Please IGNORE IT! You are safe. Go to the Site.

  3. Use your Portal username and password there.

  4. You are now ready to browse the Internet!

HOT SPOT MAP

Hot Spot Map

  • Instructions to Update Respondus

    Open Respondus and click on the "i" located on the upper left hand side corner. On the new window that pops up click on "check for updates." Click on "Get Updates" and install.

    If you have MS Vista and are experiencing difficulties upgrading, click here and reinstall. NEW

    This procedure will solve errors such as a message stating: "Cannot verify LockDown Browser."

 

  • There is a Blackboard/IE Explorer issue while trying to open the Syllabus in CLDV-09, and in other courses as well. Please download and use FIREFOX to solve the problem. IE Explorer is having a problem with "html frames" in Blackboard, and in some systems. Click here to download Firefox.
     

  • Do you have difficulties attaching files in Blackboard?
    Please use Firefox

  • Read the Blackboard User Guide for Online Courses in PDF format

  • FOTO-NOVELAS PRODUCED BY MERCED COLLEGE

In English Language

In Spanish Language

Image of the cover of the Foto-Novela published by Merced College called "It's worth it"

Image of the cover of the Foto-Novela published by Merced College called "It's worth it" (in Spanish language)

 

Click here to open PDF file

 

 

 

 

 
 

STUDENT HELP DESK, Merced Community College, 3600 M Street, Merced CA 95348
(209) 381-6565 •
http://www.mccd.edu/myhelp/ myhelp@mccd.edu • located at IAC-125
Technology and Institutional Research
Image of Eduardo Alvear's business card - Click here to access Eduardo's Corner

Web Site Created by Eduardo Alvear, Desktop Support Technician, 209 381 6514,
alvear.fuentes.j@mccd.edu

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