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Refund Policy


  1. Save Your ReceiptMerced College Bookstore/
    Los Baños Campus Refund Policy

     

      1. All refunds and exchanges require the original cash register receipt. Absolutely no refunds or exchanges will be given without the cash register receipt. Also required is a valid student ID. Refund deadline is one (1) week from the date of purchase during fall and spring semester.  See number eight (8) below.
      2. Books being returned for refund must be in the same condition in which they were purchased! This means no bent corners, etc. Do not mark in your books or remove the shrink-wrap until you are positive you will be keeping it and the class is not cancelled.   
      3. If the book contains any markings, or is bent or damaged, it will be treated as a used book and will be credited at 75% of the new book price.
      4. Credit card sales also require the charge slip and the original charge card used for the purchase.
      5. If you have picked up an incorrect or defective book, return it to the bookstore within the refund period with your receipt.
      6. No refund or exchanges on clothing, trade books , paperback books , nursing uniforms, shoes, electronics, batteries, and art supplies . Ask clerk at the information desk for details.
      7. If you paid for your purchase by district check, Department of Rehabilitation check or a company check, your refund will be mailed to you within four (4) to six (6) weeks.  Note: the book store no longer accepts personal checks. Please note: If you owe any money to the college, your refund will be applied to your student account.  All returned checks will be charged a $30.00 fee.
      8. No refunds on books purchased three (3) weeks prior to finals. Short-term and Summer classes are one (1) week before finals.
      9. All sales final on Sale items .
      10. The manager reserves the right to make the decision on the condition or salability of the merchandise.