Low-cost Internet

Several companies throughout California are offering free or low-cost internet access to students during the COVID-19 pandemic.

AT&T AT&T is providing free access to its WiFi hotspots across the country.
California Connects California Community Colleges students are eligible for this eligible for this mobile hotspot service powered by Sprint, which offers nationwide 4G LTE connectivity and allows users to connect up to 10 WiFi enabled devices for up to 10 hours on a single charge for only $19.99 a month.
Charter Charter is offering free Spectrum broadband and Wi-Fi accessfor 60 days to households college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps. To enroll call 1-844-488-8395. Additionally, all WiFi hotspots are now free of charge.
Comcast Effective Monday, March 16, 2020, Comcast is offering two months of free to Internet service through the Internet Essentials program. This offer is available to new and existing customers. Additionally, Xfinity WiFi hotspots are now available free of charge to the public.
Google Gov. Newsom announced on 4/1/2020 a partnership with Google that will provide 100,000 points of access to improve Wi-Fi and broadband service for a minimum of three months free throughout California. Stay tuned for details.
Sprint Sprint is providing unlimited data for 60 days to customers with metered data plans and giving 20 GB of free mobile hotspot to customers with hotspot-capable devices.
T-Mobile T-Mobile is providing unlimited data to all current customers who have plans with data for the next 60 days. It will also provide additional data to mobile hotspot users.
Verizon Verizon is waiving late fees and suspending service termination for customers negatively impacted by the global crisis.

 

Tablets and Mobile Phones

Canvas works well on mobile devices, including Android and iPhones. However, to have the best experience in your online class, we recommend that you have access to a desktop computer or laptop.

PC/Mac Requirements

Canvas works with a variety of operating systems for PCs and Macs, as well as some mobile operating systems. Visit the Canvas help page for a list of computer specifications.

Internet Browser

Below are links to browsers for the PC and Mac which may be used with Canvas. You can also check the full list of supported browsers for Canvas here. If Canvas does not work in Safari, try downloading Chrome for Mac. 

Browser Downloads PC Mac
Respondus Lockdown Browser (for exams/quizzes) Download Download
Google Chrome Download Download
Safari N/A Download

Browser Settings

Your browser must be configured properly as follows:

  • Make sure cookies from third parties are allowed
  • Make sure JavaScript is enabled
  • Disable pop-up blocking

Test your computer

Computer Readiness Test (An online tool by the OEI and California Community Colleges Chancellor's Office)

Software & Supplemental Materials

CollegeBuys.orgWhile Canvas LMS is a browser-based platform, you may need basic software such as an operating system for your PC or Mac, or a word processing program for writing assignments.  As a Merced College student, you have access to discounts on software and hardware with CollegeBuys.org, brought to you by the Foundation for California Community Colleges. 

Remember to review your syllabus and check with your instructor for materials you may be required to purchase for your class, such as textbooks, supplemental programs or access codes.