Merced Community College
Student Help Desk




Respondus LockDown Browser

  • Instructions to Update Respondus

    Open Respondus and click on the "i" located on the upper left hand side corner. On the new window that pops up click on "check for updates." Click on "Get Updates" and install.

    If you have MS Vista and are experiencing difficulties upgrading, click here and reinstall. NEW

    This procedure will solve errors such as a message stating: "Cannot verify LockDown Browser."


  • MAC OS X 10.6.8: Apple made a new Java version November 8, 2011, Version 1.6.0_29. It crashes the learning system. It warns you when trying to launch Lockdown browser.



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STUDENT HELP DESK, Merced Community College, 3600 M Street, Merced CA 95348
(209) 381-6565 located at Lesher 110
Web Site Created by Eduardo Alvear, Desktop Support Technician