Respondus and click on the "i" located on the
upper left hand side corner. On the new window that pops
up click on "check for updates." Click on "Get Updates"
If you have MS Vista and are
experiencing difficulties upgrading,
click here and reinstall.
This procedure will solve errors such
as a message stating: "Cannot verify LockDown Browser."
MAC OS X 10.6.8: Apple made a
new Java version November 8, 2011, Version 1.6.0_29. It
crashes the learning system. It warns you when trying to
launch Lockdown browser.
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STUDENT HELP DESK, Merced Community College, 3600 M Street, Merced CA 95348
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Web Site Created by Eduardo Alvear, Desktop Support Technician