Merced Community College
Student Help Desk



  •  Type your answers to the question challenge, which will make your account secure.

  •  You need this feature to be able to reset the password on your own.

  •  Remember to choose one word answers (it's easier to remember)

  •  Write them down (see note below)



NOTE: THESE ANSWERS ARE NOT OPTIONAL. The message that says "Answers Remaining: 5 optional" is misleading and mistaken. We apologize for the confusion. ITS is trying to remove the message as we speak. Keep in mind that if you do not answer the questions, the password you just invented will not be saved.



Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 10 Step 11 Step 12 Step 13 Step 14 Step 15 Step 16 Step 17* Step 18 Step 19 Step 20 Step 21 Step 22 Step 23 Step 24 The End


STUDENT HELP DESK, Merced Community College, 3600 M Street, Merced CA 95348
(209) 381-6565 • • located at Lesher 110
Web Site Created by Eduardo Alvear, Desktop Support Technician