Chapter 5: The World Beyond Words

(pgs. 129-151)

I. Defining nonverbal communication

A. Definition:

II. Nonverbal and verbal communication are both similar to and different from each other

A. There are four similarities between the two

1.

 

2.

 

3.

 

4.

B. There are three differences between the two types of communication

1.

 

2.

 

3.

III. Four principles guide our understanding of nonverbal communication

A.

 

B.

 

C.

D.

IV. The nine (9) basic types of nonverbal communication

A. Kinesics

 

B. Haptics

 

C. Physical appearance

 

D. Artifacts

 

E. Environmental factors

 

F. Proxemics

 

G. Chronemics

 

H. Paralinguistics

 

I. Silence