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Intercultural Class Notes
Chapter 5: Verbal Issues in Intercultural Communication
I. Language plays a central role in communication
a. Can be most frustrating aspect of IC, as well as
the most rewarding
II. The study of language (linguistics)
a. Phonology—
b. Semantics—
c. Syntactics—
d. Pragmatics—
III. Sapir-Whorf hypothesis
a.
i. Concept of possession is expressed through language (Navajo
language does not contain possessives, and so conclusions may be
drawn about how Navajos think about the concept of possession.
ii. Verb forms in language reveal how some may think
about movement or action
iii. Variation in color (perceive colors differently)
1. Navajo have blue/green one word, two for two
shades of black, and one for red.
iv. Formality and informality are also expressed through language.
b. Sapir-Whorf has many critics
i. Language may be a tool, but not a mirror of perception
IV. Cultural Variations in Language
a. Attitudes toward speech and silence
i. In some cultures, speech is highly valued (U.S.)
1. Being a good listener is less important than
being an articulate speaker
2. Silence is uncomfortable, possibly a sign of
a lack of knowledge
ii. In some cultures, silence and harmony are valued
1. Speech is sometimes distrusted, particularly
in public speech, as is the case with Amish, Native Americans, and
many Japanese and Asian cultures.
b. Variations in Communication Style
i. Communication style combines both verbal and
nonverbal communication, also refers to the way people use language
1. High context/Low context
a. High context-
b. Low context-
2. Elaborate/Understated: refers to the quantity
of talk that is valued and is related to attitudes toward speech
and silence
a. Elaborate—
b. Understated—
ii. Variations in Contextual Rules
1. We should not expect any group to use a particular
communication style all the time, and the style used may vary
from context to context.
iii. Language and Power
1. Members of the dominant cultural group use
language that supports the social position of their culture.
2. Nondominant groups have to function in a communication
system that does not always support their life experiences.
3. These nondominant groups, then, sometimes adapt
their communication strategies to establish themselves in the
dominant culture.
a. Assimilation—
b. Accommodation—
c. Separation—
iv. Moving Between Languages
1. Sometimes entire nations are bilingual or multilingual
a. Bilingual—speaking 2 languages proficiently
i. Most bilinguals prefer one language over another and
may not be as fluent in their second language
b. Multilingual—speaking more than 2 languages
i. Must negotiate which language to use in
which situation
ii. The choice is sometimes clearly rooted
in power relations, or it may be based on courtesy to others.
3. Translation and interpretation: avenues in
which we can speak interculturally without speaking another language.
a. Translation—
i. Can be done simultaneously or consecutively.
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