During this unprecedented time, we are here to provide our faculty with the support and skills they need to deliver remote instruction.


May 22

The gradebook takes precedence this week as we wind up the semester. Watch Jon Stocker in the video below as he shows you how to prepare and submit your grades through the Canvas gradebook. If you still have questions, join one of the Open Canvas Zoom sessions this week or next (schedule below) to find answers.

Gradebook Tutorial


Open Canvas Zoom Meetings



Zoom Information

Telephone Number

Monday, May 22

Memorial Day Holiday (college is closed)!

Memorial Day Holiday (college is closed)!

Memorial Day Holiday (college is closed)!

Tuesday, May 23

9 am to noon

1 pm to 4 pm

6 pm to 8 pm


(209) 384-6258

Wednesday, May 24

8 am to noon


(209) 384-6258

May 20th

Exciting news if you are struggling with the intricicies of the Canvas gradebook: Jon Stocker is offering a daily open Canvas Gradebook Q&A at noon for the remainder of the week. To join this Zoom-based session, use the link below.

Please download and import the following iCalendar (.ics) files to your calendar system.

    Daily: https://cccconfer.zoom.us/meeting/tJIvcO6vrTwtHNAIVr3di-JP9Ba8cPPh_PPn/ics?icsToken=98tyKuCurDwtHdeStx-DRowAAI_CKO3ztmZago18tSn3UCRaLynGb8BDarFPINDv

    Meeting ID: 962 7773 7764

 Join from PC, Mac, Linux, iOS or Android: https://cccconfer.zoom.us/j/96277737764

 Or iPhone one-tap (US Toll):  +16699006833,96277737764#  or +12532158782,96277737764#

Or Telephone:

    +1 669 900 6833 (US Toll)


May 12

You may have heard that Zoom is doing another security upgrade -- a serious one that must be done on your account before May 31st to continue using the service. Fortunately, it's a simple process outlined in the PDF attached below. Please download the PDF and upgrade your account as soon as possible to avoid last-minute issues for that June 3rd meeting!

Steps to Upgrade Zoom Client

May 8

Summer around the corner and that time in the term: Grades are due in the Canvas Gradebook by Tuesday, May 26th before noon (11:59 am).

For details about on submitting your grades in Canvas, watch our Faculty Canvas Coach, Jon Stocker, as he takes you through the process step-by-step in the video tutorial below.

End of Semester Submitting Grades

If you need  immediate assistance, please call Travis Walsh, our Library Media Technician, at (209) 384-6258 or email CanvasHelp@mccd.edu as soon as possible.

April 20

The Ongoing ConferZoom Issue
The ConferZoom link inside of Canvas continues to present problems, such as passwords required without warning or the Zoom session timing out without being established. Again, IT is working on a solution. If this is happening to you, until a final solution appears, please schedule your meetings in ConferZoom.org (and not inside of Canvas), and make sure that your settings do not require a password.
To setup class meetings through ConferZoom, you’ll need to do three things:
  1. Go to ConferZoom.org and schedule the meeting.
  2. Get the meeting password and ID.
  3. Send the password and meeting ID to your students.
NOTE: Students will not be able to log into the meeting using the Canvas link. They must sign into ConferZoom.org and use the Meeting ID and password that you sent to them. 
3C Media Captioning Up and Running!

No word on turnaround times yet, but the funding is restored and captioning is back on.

April 9

Safe Zooming

People ask if it is safe to use Zoom in light of the news of Zoom bombing and inappropriate instrusions into meetings. The short answer: Yes. ITS still supports and recommends Zoom as an appropriate tool for educational web conferencing. Because Zoom has updated their software to address these security issues, Zoom is now more secure than ever before.  Additionally, Zoom inside of Canvas creates an extra layer of security because users must have access to Canvas to get to the Zoom meeting.

If you are creating Zoom meetings outside of Canvas,  please follow the guidelines below for additional security:

  • Save recordings to Zoom video storage or a local device (Zoom video storage has not been hacked). We recommend storing on your local device or on OneDrive.
  • Let the Zoom client update itself. Zoom is pushing out updates often, and the client will inform the user when it needs to update. This could be a security update, so let it happen.
  •  Zoombombing can be blocked by doing the following:
    • Restrict sharing in your meeting.
    • Mute mics from the beginning and lock them in the settings panel.
    • When you set up the meeting, use the “wait room” feature to monitor who enters your class.
    • Use meeting passwords when appropriate.
    • Don’t publish meeting links broadly; send meeting links only to the intended audience.
  • Examine Zoom link closely to make sure it is actually from Zoom and not a malicious link. Legitimate links will come from zoom.us https://MercedCCD.zoom.us/j/123456789 or https://cccconfer.zoom.us/j/123456789 . Malicious links can take you to an unknown site where you could be asked to download and install some kind of malware in the guise of a Zoom client.
  • If concerned, quit the Zoom client when not in use. Don't exit by clicking the red X alone: right-click on the taskbar icon and choose Quit. (When the client is not running, it cannot make connections.) You may also turn off your pc or disconnect cameras and microphones when not in use to ensure privacy.

April 3

Recording Class Meetings in Zoom

Due to concerns around FERPA and student privacy, many people are asking some variation of, "Can I record class meetings in Zoom?".  The simple answer is "Yes, you can" -- as long as you follow the steps outlined below.  Failing to follow these requirements could result in trouble all around, so please be careful to adhere  to them closely.

Classroom Zoom Recording Requirements
  1. Do not share student information or comments during recorded sessions.
  2. Alert Students that you are recording the class.
  3. Keep Zoom in “Speaker View” so that only the faculty can be seen during the Zoom recording*.
  4. Recordings can only be posted in Canvas and not on any public sites.

*These recordings can only be utilized for future class offerings if student-identifiable information is removed.

Requesting a Mentor

Call Travis Walsh at (209) 384-6258 or email CanvasHelp@mccd.edu with "mentor request” in the subject line. In the body of your email, note the following:

  1. The course number of your Canvas shell.
  2. The issue you want to address or the things you are trying to accomplish.
  3. The best time and method to work with you (e.g., Zoom or telephone).

If you need  immediate assistance, please call Travis Walsh, our Library Media Technician, at (209) 384-6258 or email CanvasHelp@mccd.edu as soon as possible.


If you have additions, suggestions or questions about the resources provided on the site please contact our Dean of Instruction, Karissa Morehouse at karissa.morehouse@mccd.edu or 209-384-6082

Refer back to this site regularly as we continue to update these pages.