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FEES ARE REDUCED!

NOW ONLY $10.00

               FOR EACH 1/2 UNIT CLASS                 

Merced  Atwater  Livingston  Modesto

      TWO CLASS TIMES IN MERCED

*****MORNINGS*****

  Merced Chamber of Commerce 2007 Schedule
All classes are held at the Merced Main Campus Tri-College Center TC-1 Board Room (See Directions Below) from 8:30 a.m. to 12:30 p.m.      Phone 209-383-0360
(Last 2 Thursdays of the month)
January 18 & 25 - Communicating With People, MGMT-50D

February 15 & 22 - Customer Service, MGMT-50H

March 22 & 29 - Team Building, MGMT 50F

April 19 & 26 - Attitude In The Workplace, MGMT 50I

May 24 & 31 - Ethics & Values, MGMT 50B

June 21 & 28 - Stress Management, MGMT 51G

July 19 & 26 - Time Management, MGMT 50C

August 23 & 30 - Conflict Management, MGMT 51F

September 20 & 27 -Decision Making & Problem Solving, MGMT 50G

October 18 & 25 - Managing Organizational Change, MGMT 52D

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*****AFTERNOONS*****

Merced Chamber of Commerce 2007 Schedule
All classes are held at the Merced Main Campus Tri-College Center TC-1 Board Room (See Directions Below)  from 1:00p.m. to 5:00 p.m.     Phone 209-383-0360
(Last 2 Thursdays of the month)
January 18 & 25 - Communicating With People, MGMT-50D

February 15 & 22 - Customer Service, MGMT-50H

March 22 & 29 - Team Building, MGMT 50F

April 19 & 26 - Attitude In The Workplace, MGMT 50I

May 24 & 31 - Ethics & Values, MGMT 50B

June 21 & 28 - Stress Management, MGMT 51G

July 19 & 26 - Time Management, MGMT 50C

August 23 & 30 - Conflict Management, MGMT 51F

September 20 & 27 -Decision Making & Problem Solving, MGMT 50G

October 18 & 25 - Managing Organizational Change, MGMT 52D

Directions to Merced College Tri-College Center TC-1

Traveling South on 99

 Take the first Merced exit (16th Street) and proceed into town to M Street. Go left at M Street and proceed approximately 2-miles to Yosemite Avenue. Make a right turn onto Yosemite Avenue and proceed to G Street, get into the left turn lane as you approach the traffic signal at Yosemite & G. Make a left turn onto G Street and proceed approximately ½ mile to the signal…make a left at the signal onto Community College Drive and follow the entrance into the Tri Campus Center. The CSA Class will be held in TC-1, College Board Room.  

 Traveling North on 99

 Take the G Street exit, turn right onto G Street and proceed into town. You will travel approximately 2-miles to the traffic signal at G Street & Yosemite Blvd. You will see the main campus to your left and the Rally’s Shopping Center to your right. Stay straight on G Street and proceed straight until you come to the next traffic signal. Make a left at the signal onto Community College Drive and follow the entrance into the Tri Campus Center. The CSA Class will be held in TC-1, College Board Room.

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City of Atwater 2007 Schedule: NOTE: CLASSES WILL BE HELD THIS

YEAR IN THE ATWATER COMMUNITY CENTER

All are held at the Atwater Community Center, 760 Bellevue Avenue in Atwater from 8am to 12:30pm.

 (1st & 2nd Thursdays of the month)

February 1 & 8 - Communicating With People,
MGMT-50D

March 1 & 8 - Customer Service, MGMT-50H

April 5 & 12 - Team Building, MGMT 50F

May 3 & 10 - Attitude In The Workplace, MGMT 50I

June 7 & 14 - Ethics & Values, MGMT 50B

July 5 & 12 - Stress Management, MGMT 51G

August 2 & 9- Time Management, MGMT 50C

September 6 & 13 - Conflict Management, MGMT 51F

October 4 & 11 -Decision Making & Problem Solving, MGMT 50G

November 1 & 8 - Managing Organizational Change, MGMT 52D

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Livingston  2007 Schedule:

(Last 2 Tuesdays of the month)

All classes are held at the Livingston Union School District Office 922 "B" Street (Portable At Far End of Parking Lot In Back of Selma Herndon School)  from 8:30 a.m. to 12:30 p.m. Phone 209-394-5400 or 209-383-0360

February 20 & 27 - Communicating With People, Mgmt 50D

March 20 & 27 - Customer Service, MGMT-50H

April 17 & 24 - Team Building, Mgmt 50F

May 22 & 29 - Attitude in The Workplace, 50I

June 19 & 26 - Foundation Essentials: Values & Ethics, 50B

July 24 & 31 - Stress Management, 51G

August 21 & 28 - Time Management, 50C

September 18 & 25 -Conflict Management, 51F

October 23 & 30 - Decision Making & Problem Solving, 50G

November 20 & 27 - Managing Organizational Change, Mgmt 52D

 NEW LOCATION - NEW LOCATION - NEW LOCATION

A Community College Collaborative between Modesto JC - Modesto Chamber of Commerce and Merced College

Chamber University Customer Service Academy Classes

Modesto Chamber of Commerce 2007 Schedule:

Classes will take place at the Modesto Chamber of Commerce located at 1114 "J" Street in downtown Modesto. Classes are from 8:30a.m. to 12:30p.m. Each class is two days long. The cost of each class is $10.

April 4 & 11 - Communicating With People, MGMT 50D

May 2 & 9 - Customer Service, MGMT-50H

June 6 & 13 - Team Building, MGMT 50F

July 11 & 18 - Attitude in The Workplace, MGMT 50-I

August 1 & 8 - Foundation Essentials: Values & Ethics, MGMT 50B

September 5 & 12 - Stress Management, MGMT 51G

October 3 & 10 - Time Management, MGMT 50C

October 17 & 24 -Conflict Management, MGMT 51F

November 7 & 14 - Decision Making & Problem Solving, MGMT 50G

December 5 & 12 - Managing Organizational Change, MGMT 52D

PLEASE CONTACT THE MODESTO CHAMBER OF COMMERCE AT 209-577-5757 FOR MORE INFORMATION AND TO SIGNUP...SPACE IN LIMITED

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THRIVE AND SURVIVE IN THE WORKPLACE

Business - 50-J

This new workshop was designed and constructed using direct feedback from Merced County Employers.

DATES: Spring 2007

TBA

Workshop Topics Include

Work Ethic

Does it really matter if I'm 5 minutes late?

The impact absenteeism has on one's organization

Attitude

How to choose your attitude

Appearance

What's appropriate and what's not

Valuing What's Important to the Organization

Communication

With my Boss

With my co-workers

With my customers

The Thrive & Survive In The Workplace Workshops will meet in two 4-hour sessions from 8:30am to 12:30pm at the Merced College Tri Campus Center Room TC-1.

The Tri Campus Center is Located on G Street & Community College Drive ( past Yosemite Ave) in Merced

Cost of each workshop is only $10.00 and earns 1/2 unit of college credit

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Public Sector

Customer Service Academy 

Train-The-Trainer Workshops

Customer Service Academy Public Sector

Statewide Train-The-Trainer Classes 2007

 WHO SHOULD ATTEND:

Trainers and Managers of Contract Education and Economic Development Programs in the California Community Colleges

THE TRAINER:

Jonae Pistoresi, Business Faculty, Merced College, Merced, CA
 
Over 300 faculty and staff have already completed this exiting workshop series!

THIS WORKSHOP IS BEING OFFERED THIS

FALL TBA

Dates: FALL TBA

8:30am to 4:30pm each day

Location: TBA

REGISTRATION FEE:

 $150.00 - California Community Colleges

$1,000.00 - Out of state registrants

Curriculum is intended for use through the California

Community Colleges only and participants must be

employed or sponsored by a California Community College

 
For more information, contact EWD Support Services:
800-344-3812
or Email: helpdesk@cccewd.net

 


 Contact Information
 Name:  Rich Mabery, EWD Program
 Phone:  (559) 299-4059 Fax: (559) 322-9630
 Email:  mabery@cccewd.net

For Additional Information About CSA Classes And Other Services Please Contact The Merced College Workplace Learning Resource Center At (209) 383-0360


For more information on Customer Service Academy courses or to become a Merced College Partner in bringing this worthwhile program to your business or area phone the Workplace Learning Resource Center at

(209) 383-0360.

Email gardia.a@mccd.edu or sutton.d@mccd.edu

 

 



COURSES AVAILABLE AT THE CHAMBERS OF COMMERCE LISTED ABOVE...or
WE CAN BRING THIS TRAINING TO YOUR BUSINESS OR OFFICE or . . .
AVAILABLE ON CAMPUS


HOME | CLASS DETAILS | CONTACTS & LINKS | SCHEDULE OF CLASSES | NEWS

CSA News & Press Releases

Visit the Workplace Learning Resource Center web site . . .

Contact: Robert Vincelette, Director, (209) 383-0360
email: vinceletter@mccd.edu
Workplace Learning Resource Center

Merced College, 3600 M Street, Merced, CA 95348
Copyright © 2000/2001 Merced College. All rights reserved.
Customer Service Academy designed by www.ProDesignWorks.com
Updated:
Monday, August 20, 2001

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