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Management Program

The mission of the Merced College Management Program is to equip students with the skills necessary to advance in a management career. The Management Program prepares students for both the challenges and changes faced in the workplace today. Students can earn an A.A. Degree or Certificate of Completion or simply take classes for professional development growth.

The Associate in Arts Degree in Management/Supervisory Training is in preparation for entry levels in management/supervision as well as for advanced preparation for those employed in supervisory positions.

The Associate in Arts Degree in Small Business Management offers training in the establishment and operation of a small business and the process of business plan creation.

Businesses with superior customer service flourish. Customer service training for you and your staff may be difficult when you are busy running a business. Merced College can help you with your professional development needs through the

Customer Service Academy conducts practical, hands-on workshops to enhance a business’ ability to gain and retain both customers and quality employees. This program delivers high quality, energetic, cutting edge training to equip your employees with the skills they need to effectively work together and serve both internal and external customers.

Participants will learn techniques and skills today that can be implemented tomorrow.

The Customer Service Academy is delivered locally through the Chamber of Commerce. The program can also be delivered on-site in your workplace. For more information about the Customer Service Academy visit us on-line at www.customerserviceacademy.org

Career Opportunities:

• Management
• Supervision
• Sales
• Executive Assistant
• Administration
• Small Business Owner/Entrepreneur

Highlights:

Merced College is a member of the national Collegiate Entrepreneur’s Organization (C-E-O), which supports the education of future entrepreneurs.

Management classes at Merced College are scheduled to meet your needs. In addition to some day time offerings, most classes are scheduled during the evening to accommodate those students who work during the day. Classes are rotated each semester so students can get through the program in a timely manner.

For Additional Information:

For more information regarding the Management Program or registration, call (209) 384-6120 or visit the Lesher Student Services Center to speak with a counselor.

Management Faculty
Karen Fritz VOC-32 (209) 386-6684
Annette Haugen VOC-34 (209) 384-6387
Jonae Pistoresi VOC-31 (209) 384-6051